How to make a referral

Anyone can make a referral by calling 0488 992 721.

Before commencing services, we need to have approval from the relevant funding source, such as:

  • WorkCover
  • Transport Accident Commission (TAC)
  • National Disability Insurance Scheme (NDIS)
  • Medicare – a Mental Health Care Plan completed by the client’s doctor
  • Private health insurance agency
  • Administrator for the client

Information for clients

We provide quality services that respect your rights and dignity. We uphold the Victorian Human Services Standards and the National Standards for Disability Services

When you start receiving support from Concept Psychology Services, a Service Agreement will be developed in consultation with you that sets out key goals that you want to achieve, fee details, and how and when your services will be delivered.

Download the Service Agreement Template